Polski

Terms of Service of the Barbell Application

Last updated: 2026-10-13 Document version: 1.2

§1. General Provisions

  1. These Terms of Service ("Terms") set out the rules and conditions for the electronic provision of services through the Barbell mobile application ("Application") and the related website at barbell.cloud ("Website").

  2. The Terms are issued under Article 8(1)(1) of the Polish Act of 18 July 2002 on the provision of electronic services and comply with the Polish Act of 30 May 2014 on consumer rights, including its provisions on contracts for the supply of digital content.

  3. The Service Provider is:

    Cezary Ciosek sole proprietorship ul. Jana Kazimierza 66/122 01-248 Warsaw, Poland Tax ID (NIP): 573 281 54 19 e-mail: support@barbell.cloud

  4. Use of the Application and Website requires acceptance of these Terms and acknowledgement of the Privacy Policy.

§2. Definitions

§3. User Eligibility

  1. The full functionality of the Application, including entering into paid contracts (Subscriptions), is available on their own to persons aged 18 and over. Persons aged 16–18 may use the Application, but entering into a paid contract requires the consent of a legal guardian.
  2. Persons aged 13–16 may use the free features of the Application only with the consent of a parent or legal guardian. Such persons may not enter into paid contracts (Subscriptions).
  3. The Application is not intended for persons under 13.
  4. The User declares that the data provided at registration is accurate and does not infringe the rights of third parties.
  5. Use of the Application requires a mobile device running iOS or Android and internet access.

§4. Registration and Account

  1. Most features of the Application require an Account.
  2. Registration is performed by entering an e-mail address and password, or by signing in with a Google or Apple ID account.
  3. After registering with an e-mail address and password, the User receives a 6-digit verification code at the provided address. The code must be entered in the Application to activate the Account. The code is valid for 15 minutes.
  4. Account activation is a precondition for using the Service.
  5. The User undertakes to keep the Account access credentials (password) confidential and not to share them with third parties. The User is responsible for all actions taken using their Account, unless those actions result from circumstances for which the User is not at fault.
  6. The User must promptly notify the Service Provider of any unauthorised access to the Account.

§5. Scope of Service

  1. The Application provides the following features:
    • logging of training results (strength exercises, WODs),
    • body-measurement journal,
    • browsing of the training programme,
    • viewing workouts saved in Health Connect / Apple Health — statistics, heart rate zones and route map (map as part of the Subscription),
    • progress statistics,
    • push notifications about updates and reminders,
    • other features described in the current Application listing on the App Store.
  2. The Application requires iOS 17.0 or later, or Android 12 or later. Current technical requirements, including information on compatibility and interoperability with other software and hardware, are available in the Application listing on the App Store or Google Play.
  3. Some features require an active Subscription — information about which features are paid is presented in the Application at the moment of access.
  4. The Service Provider may release updates to the Application, including new features, modify existing ones, or withdraw features whose maintenance is impossible or economically unjustified. The Service Provider informs Users of planned material changes at least 14 days in advance, unless an earlier change is necessary for security reasons or legal requirements.
  5. The Service Provider supplies the User with updates, including security updates, necessary to keep the Digital Content in conformity with the contract for the entire duration of the Subscription. The User will be informed of the availability of updates and the consequences of not installing them. The Service Provider is not liable for a lack of conformity of the Digital Content resulting solely from the User's failure to install an update made available to them.
  6. The workout route map feature in the Android app uses Google Maps. By using it, the User accepts the Google Maps / Google Earth Additional Terms of Service (https://maps.google.com/help/terms_maps.html) and the Google Privacy Policy (https://policies.google.com/privacy).

§6. Subscription

  1. The Subscription is a paid digital service provided in billing cycles (e.g. monthly, annual) chosen by the User.
  2. Subscription payments are handled exclusively through the App Store (Apple Inc.) via RevenueCat. The Service Provider does not directly accept payments and does not process payment card data.
  3. The Subscription price and billing cycle are presented to the User before purchase.
  4. The Subscription auto-renews for the next billing cycle unless cancelled by the User at least 24 hours before the end of the current cycle, in accordance with App Store rules.
  5. Subscription cancellation is performed in the App Store account settings on the User's device. The Service Provider has no technical means to cancel the Subscription on its own.
  6. After cancellation, the User retains access to premium features until the end of the paid billing cycle.
  7. Invoices and payment-related complaints are handled by Apple in accordance with App Store policy.

§7. Right of Withdrawal (Consumers)

  1. Pursuant to Article 38(13) of the Polish Act of 30 May 2014 on consumer rights, the right to withdraw from a distance contract does not apply to a consumer regarding contracts for the supply of digital content not delivered on a tangible medium for which the consumer is obliged to pay a price, where the Service Provider has begun performance with the consumer's express and prior consent, and the consumer was informed before performance began that they would lose the right of withdrawal and acknowledged this.
  2. Performance of the Service (supply of Digital Content) begins upon Subscription purchase, to which the User consents by accepting the Terms.
  3. The User forfeits the right to withdraw from the contract for the supply of Digital Content upon Subscription purchase.
  4. The above does not limit the User's rights under statutory warranty for defects and complaints described in §8.

§8. Complaints

  1. The User has the right to file a complaint regarding malfunction of the Application or the Service.
  2. Complaints should be sent to: support@barbell.cloud, including:
    • first and last name and the e-mail address associated with the Account,
    • description of the issue,
    • desired resolution.
  3. The Service Provider considers complaints within 14 days of receipt and notifies the User of the resolution by electronic means.
  4. Failure to consider a complaint within 14 days of its submission is deemed acceptance, provided the complaint was submitted in accordance with the requirements set out in point 2 above.
  5. Complaints concerning payments (e.g. refunds for Subscriptions) must be directed to Apple in accordance with their procedure — the Service Provider does not have the technical means to handle such complaints.

§9. User Obligations and Prohibitions

  1. The User undertakes to:
    • use the Application in accordance with the law, these Terms, and accepted standards,
    • not provide unlawful content,
    • not undertake actions that may disrupt the Application's operation.
  2. The User is prohibited from:
    • circumventing authentication, verification, or subscription mechanisms,
    • automated data collection from the Application (scraping, bots),
    • decompiling, disassembling, or reverse-engineering the Application, except to the extent permitted by law,
    • using the Application to commit prohibited acts,
    • impersonating other persons or institutions,
    • sharing the Account or Subscription with third parties.

§10. Intellectual Property

  1. The Application, the Website, and all their elements (code, graphics, content, logos, layout, design) are subject to copyright and other intellectual property rights of the Service Provider or third parties from whom the Service Provider has obtained a licence.
  2. The User receives a non-exclusive, non-transferable, limited licence to use the Application solely in accordance with its intended purpose and these Terms. The licence does not include the right to copy, modify, redistribute, or resell the Application.
  3. Content entered by the User into the Application (e.g. training notes, measurements) remains the User's property. The User grants the Service Provider a limited, royalty-free licence to process such content to the extent necessary to provide the Service.

§11. Liability

  1. The Service Provider will make efforts to ensure that the Application operates correctly and without interruption. However, the Service Provider does not guarantee uninterrupted operation of the Application or its full compatibility with all devices and system configurations.
  2. The Application is not a medical or diagnostic tool. Content in the Application (training programmes, calculations, suggestions) is informational only and does not replace medical, physiotherapeutic, or trainer advice. Consult a physician before starting a training programme, especially in case of health issues.
  3. The Service Provider is not liable for:
    • injuries or other harm to health arising from the performance of exercises,
    • decisions made by the User based on information from the Application,
    • Service interruptions caused by external factors (vendor outages, force majeure, regulatory changes),
    • data loss caused by the User's actions.
  4. The Service Provider's liability for damages towards a User who is not a consumer for improper performance of the Service is limited to the fees paid by that User for the Subscription in the 12 months preceding the event causing the damage. This limitation does not apply to damage caused intentionally.

§12. Termination

  1. The User may at any time stop using the Application by:
    • uninstalling the Application from their device,
    • deleting the Account through the "Delete account" feature in the Application.
  2. Account deletion results in anonymisation of the User's data per the Privacy Policy, subject to data retention obligations under the law (in particular tax and accounting regulations). Account deletion does not automatically cancel the Subscription — it must be cancelled separately in the App Store settings before deleting the Account.
  3. The Service Provider may suspend or delete the User's Account in cases of:
    • serious breach of the Terms,
    • suspicion of a prohibited act using the Account,
    • reasonable suspicion that the Account is used contrary to its intended purpose (bots, fraud).
  4. The Service Provider notifies the User of suspension or deletion by electronic means with justification, except where providing the justification would be contrary to the law or could hinder proceedings conducted by competent authorities.

§13. Right to Data Portability

The User has the right to receive a copy of their personal data in a structured, commonly used, machine-readable format (Article 20 GDPR). To do so, use the "Export my data" feature in the Application or send a request to: support@barbell.cloud.

§14. Out-of-Court Dispute Resolution

  1. A consumer has the right to use out-of-court methods of resolving complaints and pursuing claims, including:
    • permanent consumer arbitration courts,
    • the regional inspector of the Trade Inspection,
    • the district (municipal) consumer ombudsman,
    • social organisations whose statutory tasks include consumer protection.
  2. A consumer may use the European Commission's ODR (Online Dispute Resolution) platform at: https://ec.europa.eu/consumers/odr
  3. Use of out-of-court resolution methods is voluntary.

§15. Changes to the Terms

  1. The Service Provider may amend the Terms for important reasons, in particular: (a) changes in generally applicable law affecting the provision of the Services, (b) changes in the technical conditions of providing the Services, including requirements of Apple, Google or RevenueCat, (c) introduction of new or modification of existing features of the Application, (d) security reasons, (e) prevention of abuse.
  2. The User will be informed of changes through:
    • a notification in the Application on the next launch,
    • an e-mail to the address associated with the Account.
  3. Changes to the Terms take effect 14 days after notification, and changes that materially affect the User's rights and obligations take effect 30 days after notification, unless earlier introduction is required by law.
  4. A User who does not accept the changes may terminate the contract by deleting their Account. Continued use of the Application after the changes take effect constitutes acceptance.

§16. Final Provisions

  1. Matters not regulated by these Terms are governed by Polish law, in particular:
    • the Civil Code,
    • the Act on the provision of electronic services,
    • the Consumer Rights Act,
    • the GDPR Regulation,
    • the Act of 4 February 1994 on copyright and related rights.
  2. Disputes are settled by the court having jurisdiction under the general rules. For Users who are not consumers, the court of jurisdiction is the one competent for the registered seat of the Service Provider.
  3. The Terms enter into force on 2026-10-13.

Contact:

Cezary Ciosek ul. Jana Kazimierza 66/122 01-248 Warsaw, Poland e-mail: support@barbell.cloud